Health
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DISCOVERbot

An app teaching 16-18 year olds psychological techniques based on cognitive behavioural therapy principles to make helpful changes to their lives and to build resilience to stress.
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The Challenge

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The award-winning DISCOVER team run one-day interactive group workshops where participants learn psychological techniques based on cognitive behavioural therapy principles. Our challenge was to build a digital product which would engage the young people in the weeks and months after the workshop, helping them to consolidate the teachings from the day.
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Discovery and Design

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We ran an inital workshop with the DISCOVER team to gain a better insight into their internal processes and organisational needs. We then decided on two additional workshops with a group of young people who had been through the whole DISCOVER programme. The workshops shed light on possible ways we could use technology to enhance the DISCOVER experience and keep users engaged throughout. Through conversations, exercises and sharing of ideas we decided to translate the DISCOVER workshop materials into a friendly bot.

Our designer then spent time creating a clickable prototype which we tested with the young people and iterated on before we started development work. By the time we reached development stage, we had gained many insights through testing and the bot's direction was positive and well received by the young people.

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The Solution

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We built an app which:
  • Enables users to review tips and techniques from the workshop by interacting with friendly chatbot or by going through static content
  • Allows users to set specific goals for themselves, putting the learning from the workshops into practice
  • Gives near-complete access to the app offline and from the home screens through the use of Progressive Web App technology
  • Engages the audience with fun and friendly design and animations